Detailed Description
This is to pay for a replacement original certificate only. If you are paying for additional certified copies of certificates, please see separate product.
A Certificate contains:
Name
Title and level of award
Date of award
Signed by the Vice-Chancellor & Chief Executive
Signed by the Academic Registrar
Please note a duplicate certificate will only be issued under the following circumstances:
Lost certificates
The University can replace lost certificates at a charge of £30. If you require a replacement, please email [email protected] and we will send you a Declaration Form. NO PAYMENT SHOULD BE MADE BEFORE YOU HAVE RECEIVED CONFIRMATION FROM THE AWARDS OFFICE.
Damaged certificates
The University can replace a damaged certificate at a charge of £30 as long as the original certificate is returned to the University. A replacement fee will not be charged if the certificate has been damaged whilst being sent to you; as long as proof can be provided that the damage was caused during postage.
If the original has been destroyed and cannot be returned or was lost whilst being posted to the University, then it will be treated as a lost certificate.
Damaged certificates should be returned (Recorded Delivery recommended) to:
Assessments
Student Records and Assessment
Academic Services
166- 220
Holloway Road
London
N7 8DB
For further information, please contact your [email protected].
You will be emailed within 2 weeks by [email protected], to make an appointment for collection. Appointments can only be made between 9am to 5pm Monday to Friday. Collections will only be from the Tower Building Reception. Please note that delays can occur due to unforeseeable circumstances.
Unfortunately, NO REFUNDS CAN BE GIVEN after the documents have been issued, so please check the details before purchasing. We may have to refund and cancel your transaction if we are unable to provide you with the certificate being requested.
